Have you ever had a 'Murphy's Law' kind of day? One of those days that anything that can go wrong, will go wrong? It can be quite a...

You have a solid lead, an excellent relationship, a fabulous rapport…yet time and time again, it falls through. There are times that...

Leveraging behavioral adaptation can make a huge difference in our communication success. We've already explored methods for identifying...

By now you should have taken steps to better understand yourself and behaviors or know what needs to happen for you to do so. The next...

One thing that I have learned, for certain, throughout my years of communicating with many different behavioral types is that one-size...